ALL CUSTOMERS PLEASE NOTE:
ROCKIN-ROXANNE OFFERS EXCEPTIONAL CUSTOMER SERVICE. TO ENSURE YOUR PURCHASING EXPERIENCE IS ALWAYS A SMOOTH AND PLEASANT ONE, ALL OF THE LINKS ABOVE ARE REQUIRED READING FOR ALL CUSTOMERS BEFORE MAKING A PURCHASE.
THESE LINKS WILL GENERALLY ADDRESS ANY QUESTION OR CONCERN YOU MAY HAVE BEFORE AND AFTER MAKING A PURCHASE FROM HOW TO PURCHASE, PRICING, HOW OUR DOWNLOADS WORK, WHAT TO DO IF YOU HAVE NOT RECEIVED AN ORDER AND MORE.
ROCKIN-ROXANNE IS NOT RESPONSIBLE FOR ANY ISSUE THAT MAY ARISE DUE TO THE CUSTOMERS FAILURE TO HAVE READ THROUGH AND FOLLOW ANY AND ALL INSTRUCTIONS AND POLICES FOUND WITHIN THESE VERY IMPORTANT LINKS.
IMPORTANT INFORMATION YOU NEED TO KNOW BEFORE PURCHASING A DOWNLOAD!
PLEASE READ THIS PAGE IN IT'S ENTIRETY.
Any download purchased from Rockin-Roxanne is for your personal use only and cannnot
be shared with anyone else or posted to any website or file sharing service.
If you are caught file sharing you will receive a lifetime ban from purchasing from us (No Exceptions)
You will also be charged a $100 fee for each and every video shared in violation of this policy.
We closely monitor all link traffic and various file sharing sites for violations.
IMMEDIATE DOWNLOADING IS NOT AVAILABLE
Please be advised that if you are considering ordering any item via download that with
almost 6,000 items on our website we cannot keep them all online due to bandwidth issues.
This means we do not have the ability to offer IMMEDIATE downloads.
If Immediate access is important to you, try out our streaming site at FemaleFightFlix.com where you can immediately stream many of our videos on any PC or Device.
Each order is individually uploaded and delivered via an email link to the email provided by you when you fill out our credit card form.
We do our best to complete your order on the same day received, but with different time zones this is sometimes not possible.
We fill orders in the order received, so please note that depending on the amount of
downloads ordered by you and other customers at any given time, orders can take as much as 2 BUSINESS days (But it's rare it will take that long).
You should also note that each order is independent from another and just because you may have received a previous order very quickly
does not mean every order you place may be filled at the same speed. So please refrain from contacting us because a current order did not arrive as quickly as you hoped.
We are generally uploading order between the follow hours (All hours are PST for the Paciifc Time Zone)
Monday-Friday between 9:00 AM - 10:00 PM
Saturday- We often do not upload on Weekends, but "may" upload on Saturdays from 9:00 AM and 3:00 PM
Sunday and Holidays - We almost always do not upload on Sundays or Holidays, but will often try to fill some orders after 9:00 PM PST on Sundays.
Once your link is emailed to you, the download(s) will be available for download for 24 hours.
If you need more time to complete the download(s) please contact us PRIOR to the end of the 24 hours
otherwise your downloads will purge from our system.
If you have not received an email with your link within 24 hours please Email me.
Please try not to wait days or weeks to email me as your link will have purged. If you do not contact us before your download link
has purged we charge a reupload fee of $5 PER VIDEO which must be paid before we will reuploaded them again.
We have this policy as it is double the work for us to upload your items twice and it delays the speed that we fill other customes orders.
Also try checking out this link for possible reasons why you have not received your download within 24 hours.
Rockin-Roxanne downloads are available only in Windows Media Format (Wmv files).
The Files Are generally 1400 KBPS for play on your computer.
On Longer Downloads With Files Larger than 1 Gigabyte,
the Download(s) may be spilt into 2 or more files.
We hope you enjoy our downloads and if you have any questions please Email me.
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